Medical Practice Terms and Conditions

Welcome to Our Practice

This webpage outlines the terms and conditions under which our medical practice provides services. By submitting any patient forms on our website, you confirm that you have read, understood, and agreed to the terms outlined below. Checking the acknowledgment box on the form constitutes your agreement to these terms.

1. Agreement and Consent

By checking the acknowledgment box, you confirm that you have read and agree to these terms.This agreement is binding between you and the practice.If you are over 18 and a dependant on a medical aid, additional consent may be required.You consent to the exchange of personal and clinical information between relevant healthcare professionals, medical schemes, and their administrators or managed care organizations as needed for treatment and claims processing.

2. Medical Aid and Financial Responsibilities

It is your responsibility to understand your medical aid benefits, including coverage limitations and exclusions.Any amounts not covered by your medical aid remain your responsibility.Pre-authorization for procedures or treatments must be obtained where required, and any uncovered costs must be paid by you.The practice may submit motivation letters to medical aids for treatment approvals, but final responsibility for payment remains with you.

3. Billing and Payment Terms

The practice reserves the right to bill you directly and provide a detailed invoice.Payments must be made within 30 days of the invoice date unless otherwise arranged.Unpaid accounts may be referred to debt collection agencies, and interest may be charged as per the National Credit Act.

4. Confidentiality and Data Protection (POPIA)

The practice handles all patient information with strict confidentiality.You consent to the sharing of personal and diagnostic information with medical schemes, administrative service providers, and necessary healthcare professionals.Your information will be securely retained as required by law.If you choose not to disclose diagnostic information on claims or referrals, you assume full liability for any resulting billing issues.

5. Communication and Consent to Contact

You consent to being contacted via phone, SMS, email, and messaging platforms (e.g., WhatsApp, Telegram, Signal) for professional communication.You acknowledge that while we take precautions, these communication methods may not be fully secure.

6. Acceptance of Terms

By submitting any form on this website and checking the acknowledgment box, you confirm that you have read and understood this agreement. You agree to be legally bound by its terms and acknowledge your responsibility to update the practice with any changes to your personal, financial, or medical information.